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Shipping and Returns
Shipping and Returns
 
USA SHIPPING:
 
Media Mail: $5.00 for the first LP and $1.00 for each additional LP.
 
Priority Mail: $10.75 for the first LP and $2.00 for each additional LP.
 
45s one half LP price
 
2 record sets count as 2
 
 
CANADIAN SHIPPING:
 
$12.75 USD for the first LP and $5.00 for each additional LP.
 
For orders of 8 LPs or more, contact us for special shipping rates.
 
45s one half price
 
2 record sets count as 2
 
 
INTERNATIONAL SHIPPING:
 
$18.75 USD for the first LP and $6.50 for each additional LP.
 
For orders of 8 LPs or more, contact us for special shipping rates.
 
45s one half price
 
2 record sets count as 2
 
 
IMPORTANT INTERNATIONAL INFORMATION
 
 Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchase.
Note: It's illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees

 
 RETURNS POLICY
 
USED RECORDS: We will accept returns for a full refund including original shipping if returned within 14 days of delivery.  Please contact us if you are unhappy with your purchase.
 
NEW RECORDS:  We will only accept returns of new records if there is a factory defect.
 
Return Shipping is the responsibility of the buyer.
 
All international sales are as is.
 
 
Record Player and Turntable Warranty
 
Crosley Warranty Claims:
All Crosley Radio items purchased from Caroline's Records are covered by a 90-day manufacturer warranty, direct from Crosley. Crosley Customer Support can be reached at 1-502-583-4246 or crosleysupport@crosleyradio.com. The Crosley Warranty Card, included with each product, provides this information to consumers. Crosley will repair or replace a defective unit in the first 90 days after purchase. Customers will need to pay shipping to Crosley and enclose a check for $19.95 for the replacement or repaired unit return.
 
Defective or Damaged Product
Our distributor provides its own "No Hassle" warranty, which runs concurrent with the Crosley Warranty, for a period of 30 days after the purchase. If the customer has a problem with a Crosley product in the first 30 days, Our distributor will repair or replace the item and pay for the shipping on the replacement unit, as well as issue UPS "3-attempt" call-tags for the defective product. The products must be returned intact, and only items returned will be repaired or replaced.

SHIPPING AND RETURNS
 
SHIPPING
 
DOMESTIC SHIPPING:  USPS Media Mail: $5.00 for the first LP and $1.00 for each additional record.
2 record sets count as 2
45's 1/2 LP price.
 
CANADIAN SHIPPING:
 $9.75US for the first LP  - First Class Mail
Up to 4 LPs - $19.75  - First Class Mail 
Up to 10 LPs - $36.75 - Priority Mail
2 record sets count as 2
45's 1/2 LP price
 
 
INTERNATIONAL SHIPPING:
  $17.75US for the first LP - First Class Mail
Up to 4 LPs - $34.74 - First Class Mail
Up to 10 LPs - $49.75 - Priority Mail
2 record sets count as 2
45's 1/2 LP price
 
NEW LP'S AND 45'S:   Please allow 3-4 weeks for delivery
 
 
IMPORTANT INTERNATIONAL INFORMATION
 
 Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to purchase.
Note: It's illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees 

 
 RETURNS POLICY
 
USED RECORDS: We will accept returns for a full refund including original shipping if returned within 7 days of delivery.  Please contact us if you are unhappy with your purchase.
 
NEW RECORDS:  We will only accept returns of new records if there is a factory defect.
 
Return Shipping is the responsibility of the buyer.
 
All international sales are as is.
 
 
Record Player and Turntable Warranty
 
Crosley Warranty Claims:
All Crosley Radio items purchased from Caroline's Records are covered by a 90-day manufacturer warranty, direct from Crosley. Crosley Customer Support can be reached at 1-502-583-4246 or crosleysupport@crosleyradio.com. The Crosley Warranty Card, included with each product, provides this information to consumers. Crosley will repair or replace a defective unit in the first 90 days after purchase. Customers will need to pay shipping to Crosley and enclose a check for $19.95 for the replacement or repaired unit return.
 
Defective or Damaged Product
Our distributor provides its own "No Hassle" warranty, which runs concurrent with the Crosley Warranty, for a period of 30 days after the purchase. If the customer has a problem with a Crosley product in the first 30 days, Our distributor will repair or replace the item and pay for the shipping on the replacement unit, as well as issue UPS "3-attempt" call-tags for the defective product. The products must be returned intact, and only items returned will be repaired or replaced